Last updated: 15 January 2025

Bella Rae Studios (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or purchase our products (together, the “Services”).

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Data Controller:

Bella Rae Studios

738 Green Lanes

London RM8 1YX

United Kingdom

Email: info@bellaraestudios.com

Phone: +44 20 7946 0823

Information We Collect

We may collect the following types of personal data:

Identity & Contact Information: name, email address, postal address, phone number, Account & Transaction Information: billing details, payment status, purchase history, Technical Information: IP address, device type, browser, operating system, Usage Information: interactions with our website, app, or services, Communications: emails or messages you send to us, Survey Responses: if you voluntarily participate in customer surveys

We do not knowingly collect data from anyone under 18 years of age.

How We Use Your Information

Under UK GDPR, we must have a lawful basis to process your data. We use your information to:

Provide and manage our Services (contractual necessity)

Process payments and bookings (contractual necessity)

Communicate with you and respond to enquiries (legitimate interests)

Improve our Services and user experience (legitimate interests)

Comply with legal and regulatory obligations (legal obligation)

Send marketing communications where you have given consent (consent)

You may withdraw consent at any time.

Sharing Your Information

We do not sell your personal data.

We may share information only where necessary, including with:

Payment processors: Square and Stripe

Booking and service management providers

Professional advisers: legal, accounting, or compliance services

Regulators or authorities: where required by law

All third parties are required to protect your data and use it only for specified purposes.

Cookies

We use cookies and similar technologies to:

Ensure the website functions properly

Remember user preferences

Analyse site performance

You can control or disable cookies through your browser settings. Some third-party services may place their own cookies, which we do not control.

Data Retention

We keep personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights Under UK GDPR

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Request data portability

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

To exercise your rights, contact us at info@bellaraestudios.com.

Data Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure. While no system is 100% secure, we take data protection seriously and regularly review our safeguards.

Children’s Privacy

Our Services are intended for individuals 18 years or older only. We do not knowingly collect or process personal data from children.

Public Areas

Any information you choose to share in public areas of our Services becomes public. Please take care when sharing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@bellaraestudios.com

Address: 738 Green Lanes, Dagenham RM8 1YX

© 2025 Bella Rae Studios